Refund policy

Our Return Policy

We have a 100% satisfaction guarantee! If you purchase the wrong palette, have an issue, or are not satisfied with the product, please contact us. We offer full refunds to unsatisfied customers.

Damages and issues
Please contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition, unused. You’ll also need the receipt or proof of purchase.